These Community Guidelines (“Guidelines”) apply to your use of our website and any software or mobile apps that we may create (together, we call those things the “Service”). 

Check out our General Terms and Conditions (“Terms”) for more details on the Service – these Guidelines are included in those Terms.

We’ll refer to you in these Guidelines as ‘you’ or the ‘User’.  We’ll call ourselves “Ulula”, “we” or “us”.  Any other capitalized phrases are defined in the Terms.  

If you have any questions about the below, reach out at our Contact Us.

1. Enjoyment

Don’t do anything that interferes with the positive experience of other users or representatives of Ulula.  

2. No Discrimination

Don’t post anything on the Service that could incite, promote, cause, or support discrimination against another person.

This includes discrimination based on age, gender, gender expression, race, religion, creed, age, disability, sexual orientation, nationality, political opinion, family status, marital status, place of origin, ethnic origin, or any grounds recognize by applicable human rights laws.

3. No Abuse 

Don’t post anything on the Service that could make someone else feel harassed, bullied, threatened, or otherwise abused.  

4. No Violence

Don’t post anything on the Service that includes, incites, celebrates, or promotes violence. 

This includes posting content that depicts hostile behaviours, graphic violence, gratuitous violence, or realistic portrayals of violence (including murder, torture, abuse or similar content whether depicting people, animals or others).

5. No Lies

Don’t post lies. This includes misleading, defamatory, deceptive, libelous, outdated, or other untrue things. 

6. Respect creator rights

Don’t post any content that you don’t own or have permission to post. 

This includes posting, without permission, other people’s logos, trademarks, copyrighted works, likenesses, names or any other content protected by intellectual property rights. 

7. Inappropriate or Unlawful Content

Don’t post any content that is inappropriate or unlawful.

This includes content that depicts or promotes:  

• Nudity, pornography, or sexually explicit content; or
• Drug use or any illegal activity.

This includes posting content that could have any of the following impacts:

• Humiliates another person;
• Injures another person (physically, emotionally, or mentally);
• Damages another person’s property;
• Harms or exploits children;
• Misleads others about a religion or a way of life;
• Constitutes a crime or civil infraction;
• Discloses confidential information, trade secrets, or other secret information; 
• Discloses another person’s personal information (including contact information); or 
• Breaks a contractual responsibility you hold.

8. Notification 

If you become aware of any acts on the Service that are inconsistent with these Guidelines, please notify us at [email protected]. We take all complaints seriously. 

9. Enforcement

Ulula will exercise its sole discretion when interpreting and applying these Guidelines to any alleged infraction.  

When enforcing these Guidelines, Ulula may choose to take any of the following steps with respect to access to the Service: suspension, temporary termination, permanent termination, and/or banning implicated Users and Customers (including the corporate entity for which the Users work) from any and all future use of the Service.  No refunds for Fees paid will be provided.