Digital Human Rights Due Diligence

 

Leverage Ulula’s anonymous, digital and inclusive feedback and engagement systems to identify, prevent and manage human rights impacts across your supply chain.

 

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Complying with Human Rights Due Diligence (HRDD) Legislation

The newly released EU human rights due diligence directive – Corporate Sustainability Due Diligence (CSDD) – represents the latest legislative action designed to hold companies accountable for the human rights and environmental impacts of their business operations.

What’s expected of companies

Companies must demonstrate that they have an ongoing process to identify, prevent, mitigate and address actual and potential adverse human rights impacts, and publicly report on their findings.

The Tools Behind Ulula’s HRDD Solution

Ulula’s HRDD solution comprises a selection of complementary digital tools, including grievance mechanism, surveys, case management and analytics dashboard, to support each element of the HRDD process.

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Grievance Mechanism

Anonymous, two-way incident reporting with predefined protocols

Surveys icon mHRDD

Case Management

Case management support with user controls and auto-translation capabilities

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Surveys

Worker surveys and supplier self-assessments to better identify supply chain risks

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Analytics Dashboard

Near real-time analytics visualizations to support data sharing and reporting to internal and external stakeholders

How It Works

Identify and Prioritize Risks 

Using Ulula’s digital due diligence tools, companies can identify specific hotspots within the supply chain where actual or potential adverse human rights impacts are detected. Data is sourced directly from workers on the ground via surveys sent to their mobile phones. 

Measure across 150+ indicators

Our tools are designed to track over 150 indicators, including priority risks called for in mandatory human rights due diligence (mHRDD) laws

Automatic risk prioritization

Ulula’s dashboard aggregates and tags incoming risk data by issue and color codes by severity – red for high risk, green for low risk

Dashboard with pins showing regional risks

Risks to Measure

Sample ESG indicators mandated to report on, tracked by Ulula’s risk monitoring platform.

Human rights due diligence indicators
Two-way chat between case manager and worker via SMS

Investigate Grievances and Develop Corrective Action Plans

By implementing Ulula’s grievance mechanism and case management system, companies can provide workers in their supply chain an accessible, secure and anonymous reporting line to disclose risks directly from their mobile phones. Ulula’s platform automates grievance intake and can handle large volumes of incident reports while efficiently triaging incoming cases to ensure all reports receive follow-up and investigation by trained case handlers.

Collect grievances in any language

Ulula’s grievance mechanism auto-translates all text communication, removing language barriers between reporting issues and receiving help

Streamline follow-up and remediation

Predefined grievance protocols and access to Ulula’s network of partners helps address issues faster

Investigate Grievances and Develop Corrective Action Plans

By implementing Ulula’s grievance mechanism and case management system, companies can provide workers in their supply chain an accessible, secure and anonymous reporting line to disclose risks directly from their mobile phones. Ulula’s platform automates grievance intake and can handle large volumes of incident reports while efficiently triaging incoming cases to ensure all reports receive follow-up and investigation by trained case handlers.

Collect grievances in any language

Ulula’s grievance mechanism auto-translates all text communication, removing language barriers between reporting issues and receiving help

Streamline follow-up and remediation

Predefined grievance protocols and access to Ulula’s network of partners helps address issues faster

Two-way chat between case manager and worker via SMS

Report on Risks and Impacts and Track Progress

Ulula provides reports with aggregated direct worker feedback and insights summarizing detected human rights and environmental risks, demographics and trends to integrate into public corporate disclosures and share with internal and external stakeholders.

data disclosure icon

Integrate data into public disclosure

Seamlessly integrate risk data findings into mandatory public disclosures

Continuously monitor and track improvements

Dashboards display results from follow-up assessments to show improvements over time

Reports depicting risk level across human rights indicators

Lean on Experts

Ulula is more than just a technology provider. Our team works closely with companies to identify the right tools based on thorough consultation to understand organizational needs, objectives and requirements. We support clients through every step of the process, from initial discussion to on-the-ground implementation and ongoing monitoring. Below are just a few benefits of working with us.  

cost effective

Expert Implementation

Ulula’s configuration and deployment team has extensive experience implementing stakeholder engagement technology across sectors and diverse settings, from factories to farms

Worker Engagement Specialists

Our network of local experts based in sourcing regions help train workers on Ulula’s technology, support case handling, risk investigation and remediation

Grievance Protocol Design

Ulula’s program design team helps define rules and conditions to prioritize risks, triage incoming grievances, and assign a process for effective follow-up, investigation and resolution

Ulula’s Impact to Date

People Engaged Worldwide

Countries Worldwide

Projects Completed Worldwide

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“We came to Ulula during the COVID-19 pandemic and since then, they have been critical to keeping up our on-the-ground engagement with remote agricultural and factory workers. Using their survey and messaging platform we have been able to learn about the pandemic’s impact on labor conditions from workers themselves and we are now quickly working to connect them with needed services, information, and supplies. Even as we return to in-person engagement, we expect Ulula to remain an important part of our engagement strategy.”

Alex Ducett

Social Accountability International (SAI)

Implement Human Rights Due Diligence Today

Book a free consultation to learn how our expert team can help your company implement human rights due diligence in your supply chain using innovative stakeholder engagement technology.