Transparent and Resilient Supply Chains
Reducing risks and creating value through real time worker and community insight
Join our clients in the movement for more responsible supply chains
Measure your progress towards the Sustainable Development Goals (SDGs)
Use our simple and comprehensive online self-assessment tool to measure your progress against the UN Sustainable Development Goals (SDGs) and to benchmark your efforts against best sustainability practices.
Digital Worker and Community Engagement
Ulula’s technology empowers anonymous real-time communications within supply chains to reduce risk, respond to challenges, exceed compliance requirements, improve productivity and help advance working conditions around the world.
Surveys
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Expert-designed and field-tested questionnaires to measure sentiments across key indicators of well-being, working conditions, environmental impacts, health and safety, and more. |
Grievance Mechanism
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Anonymous incident reporting tool to identify problems early and facilitate meaningful remediation through real-time case management. |
Broadcast & Alerts
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Organize outreach campaigns, send alerts and share targeted information with workers, communities and other stakeholders. |
Training & Resources
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Deliver engaging training on skills development, rights education, and more to mitigate labor and human rights exploitation from the ground up. |
Dashboard & Analytics
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Get a macro view of risks by region, project and various demographic filters through dashboards that aggregate and visualize worker and community response data in real-time. |
Why Clients Use Ulula
Get worker insights to drive continuous improvement
Get direct feedback from workers and local communities in your supply chains to identify risks early and remediate issues effectively.
Maintain business continuity
Achieve consistent and seamless risk management through real-time insights on workplace risks, operational disruptions and workforce productivity and engagement.
Measure social, and environmental and governance (ESG) impacts
Track performance against key indicators to support ongoing improvements, honest disclosure, and ethical investments.
Simplify social compliance
Conduct remote assessments aligned with international regulations, certifications, standards and corporate sustainability requirements.
Get visibility into your supply chain
Monitor your supply chain at scale, by going deeper and broader, even beyond Tier 1, to improve accountability and reduce reputational risk.
The Ulula Advantage
Multichannel
Communicate across channels—SMS, WhatsApp, interactive voice response (IVR), Android and iOS app—on both simple and smartphones anywhere in the world.
Multilingual
Remote assessments, alerts, training and manage grievances in any language or dialect, including indigenous languages.
Anytime
Automated worker and community engagement, impact measurement and two-way communication at scale.
Confidential
Connect safely and anonymously with workers and communities to protect them from retaliation and foster honest feedback and dialogue.
Engaging Workers and Communities Globally
1.5M+
People Engaged
Worldwide
8M+
Data Points
Collected
Countries
Worldwide
Projects Completed
Worldwide
Hear what our clients have to say
Anglo American uses Ulula to monitor social license to operate across assets in Brazil, Chile, Peru and South Africa. Continuous community generated insights and performance indicators allow the company to measure the mines’ impact on a granular level, alerting teams of potential risk. Access to real-time dashboards and detailed monthly reports give senior and executive team members the confidence of knowing what is happening at any time. Since launching Ulula, we have scaled the solution internally and added more sites.
Anglo American
Establishing trust face to face with workers to understand true labor conditions is difficult to scale and replicate. With Ulula’s worker voice tool, I was able to collect sensitive information more quickly and frequently. Before, workers would be nervous to speak with me but with Ulula, they can participate at their convenience and have the assurance that their insights are anonymous and confidential.
Ruth Asmon
Bonsucro Consultant
RSPO piloted the Ulula worker voice tool and grievance mechanism to enable workers to use their mobile phones to anonymously report complaints directly to the Secretariat. Achieving two-way anonymous communication and engagement with workers is critical to our mandate but difficult to put into practice. The pilot works towards our commitment to improve worker and farmer livelihoods and monitor social impacts of sustainable palm oil. The team is excited to work with Ulula to test the innovative technology.
Javin Tan
RSPO Strategic Projects Director
We came to Ulula during the COVID-19 pandemic and since then, they have been critical to keeping up our on-the-ground engagement with remote agricultural and factory workers in Colombia and Ecuador. Using their survey and messaging platform we have been able to learn about the pandemic’s impact on labor conditions from workers themselves and we are now quickly working to connect them with needed services, information, and supplies. Even as we return to in-person engagement, we expect Ulula to remain an important part of our engagement strategy.
Alex Ducett
Bonsucro Consultant
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