Digital Human Rights Due Diligence
Leverage Ulula’s anonymous, digital and inclusive feedback and engagement systems to identify, prevent and manage human rights impacts across your supply chain.
Trusted By Industry Leaders
Complying with Human Rights Due Diligence (HRDD) Legislation
The newly released EU human rights due diligence directive – Corporate Sustainability Due Diligence (CSDD) – represents the latest legislative action designed to hold companies accountable for the human rights and environmental impacts of their business operations.
What’s expected of companies
Companies must demonstrate that they have an ongoing process to identify, prevent, mitigate and address actual and potential adverse human rights impacts, and publicly report on their findings.
The Tools Behind Ulula’s HRDD Solution
Ulula’s HRDD solution comprises a selection of complementary digital tools, including grievance mechanism, surveys, case management and analytics dashboard, to support each element of the HRDD process.
Grievance Mechanism
Anonymous, two-way incident reporting with predefined protocols
Case Management
Case management support with user controls and auto-translation capabilities
Surveys
Worker surveys and supplier self-assessments to better identify supply chain risks
Analytics Dashboard
Near real-time analytics visualizations to support data sharing and reporting to internal and external stakeholders
How It Works
Identify and Prioritize Risks
Using Ulula’s digital due diligence tools, companies can identify specific hotspots within the supply chain where actual or potential adverse human rights impacts are detected. Data is sourced directly from workers on the ground via surveys sent to their mobile phones.
Measure across 150+ indicators
Our tools are designed to track over 150 indicators, including priority risks called for in mandatory human rights due diligence (mHRDD) laws
Automatic risk prioritization
Ulula’s dashboard aggregates and tags incoming risk data by issue and color codes by severity – red for high risk, green for low risk
Risks to Measure
Sample ESG indicators mandated to report on, tracked by Ulula’s risk monitoring platform.
Investigate Grievances and Develop Corrective Action Plans
By implementing Ulula’s grievance mechanism and case management system, companies can provide workers in their supply chain an accessible, secure and anonymous reporting line to disclose risks directly from their mobile phones. Ulula’s platform automates grievance intake and can handle large volumes of incident reports while efficiently triaging incoming cases to ensure all reports receive follow-up and investigation by trained case handlers.
Collect grievances in any language
Ulula’s grievance mechanism auto-translates all text communication, removing language barriers between reporting issues and receiving help
Streamline follow-up and remediation
Predefined grievance protocols and access to Ulula’s network of partners helps address issues faster
Investigate Grievances and Develop Corrective Action Plans
By implementing Ulula’s grievance mechanism and case management system, companies can provide workers in their supply chain an accessible, secure and anonymous reporting line to disclose risks directly from their mobile phones. Ulula’s platform automates grievance intake and can handle large volumes of incident reports while efficiently triaging incoming cases to ensure all reports receive follow-up and investigation by trained case handlers.
Collect grievances in any language
Ulula’s grievance mechanism auto-translates all text communication, removing language barriers between reporting issues and receiving help
Streamline follow-up and remediation
Predefined grievance protocols and access to Ulula’s network of partners helps address issues faster
Report on Risks and Impacts and Track Progress
Ulula provides reports with aggregated direct worker feedback and insights summarizing detected human rights and environmental risks, demographics and trends to integrate into public corporate disclosures and share with internal and external stakeholders.
Integrate data into public disclosure
Seamlessly integrate risk data findings into mandatory public disclosures
Continuously monitor and track improvements
Dashboards display results from follow-up assessments to show improvements over time
Lean on Experts
Ulula is more than just a technology provider. Our team works closely with companies to identify the right tools based on thorough consultation to understand organizational needs, objectives and requirements. We support clients through every step of the process, from initial discussion to on-the-ground implementation and ongoing monitoring. Below are just a few benefits of working with us.
Expert Implementation
Ulula’s configuration and deployment team has extensive experience implementing stakeholder engagement technology across sectors and diverse settings, from factories to farms
Worker Engagement Specialists
Our network of local experts based in sourcing regions help train workers on Ulula’s technology, support case handling, risk investigation and remediation
Grievance Protocol Design
Ulula’s program design team helps define rules and conditions to prioritize risks, triage incoming grievances, and assign a process for effective follow-up, investigation and resolution
Ulula’s Impact to Date
People Engaged Worldwide
Countries Worldwide
Projects Completed Worldwide
“We came to Ulula during the COVID-19 pandemic and since then, they have been critical to keeping up our on-the-ground engagement with remote agricultural and factory workers. Using their survey and messaging platform we have been able to learn about the pandemic’s impact on labor conditions from workers themselves and we are now quickly working to connect them with needed services, information, and supplies. Even as we return to in-person engagement, we expect Ulula to remain an important part of our engagement strategy.”
Alex Ducett
Social Accountability International (SAI)
View Our HRDD Resources
Digital Tools for Effective Human Rights Due Diligence
Product Sheet
Four Steps to Comply with the Supply Chain Due Diligence Act (SCDDA)
Blog post | Oct 17, 2022
Japan Takes First Step to Effective HRDD Regulations, but it’s a Long Road
Blog post | Aug 24, 2022
Can Australia Get its Modern Slavery Act Together?
Blog post | Jul 26, 2022
Bill S-211: Baby Steps or Giant Leap? Canada’s Path to Modern Slavery Regulation
Blog post | Jun 30, 2022
The Future of Human Rights Due Diligence is Digital
Blog post | Feb 24, 2022
5 Success Factors for Effective Grievance Mechanisms
Blog post | Feb 24, 2021
Implement Human Rights Due Diligence Today
Book a free consultation to learn how our expert team can help your company implement human rights due diligence in your supply chain using innovative stakeholder engagement technology.